Zelle makes money by facilitating payments with banks. The merchant pays a 1% fee for processing the payment, with the fee going to the bank running the payment network. We expect that Zelle may introduce a debit-card system similar to Venmo, allowing users to pay for goods and services at any retailer.
Money sent with Zelle® is typically available to an enrolled recipient within minutes1. If it has been more than three days, we recommend confirming that you have fully enrolled your Zelle® profile, and that you entered the correct email address or U.S. mobile number and provided this to the sender.
How can I avoid getting scammed on Zelle?
Be sure to check with recipients before sending them money to verify what their phone number or email address is that is registered with Zelle. If they are unsure, have them check with their bank to verify that before you send them money.
How do I fix pending on Zelle?
If your payment is pending, we recommend confirming that the person you sent money to has enrolled with Zelle and that you entered the correct email address or U.S. mobile phone number.
Which is safer PayPal or Zelle?
Zelle, being a bank-backed app, clearly has the competitive advantage here. However, while Zelle may appear more secure, applications like Venmo and PayPal are just as secure. All of them use data encryption to protect users against unauthorized transactions and store users data on servers in secure locations.
Is Zelle a safe way to receive money?
Zelle® is a fast, safe and easy way to send and receive money with friends, family and others you trust - no matter where they bank1. Its important that you know and trust those you send money to. Because money moves quickly - directly into the recipients bank account typically within minutes1.